"Most care managers find out about compliance gaps during an RQIA inspection. By then, it's already on the report."
Claritance surfaces those gaps 365 days a year — not just when an inspector arrives.
Platform capabilities
Real-time KPIs across all RQIA inspection domains. See your compliance score the moment you log in — not the morning of an inspection.
22-point pre-employment checks, training matrices and supervision logs. Know exactly who is compliant and who needs action.
Log, track and escalate incidents in seconds. Serious incidents trigger instant manager alerts with a full audit trail built in.
Guided risk assessments with industry templates. Every hazard documented, reviewed and linked to the relevant service user.
Weekly rota with gap detection. Spot uncovered shifts and hours shortfalls before they become a compliance issue.
One-click evidence pack covering the last 90 days. Hand it to an RQIA inspector the moment they walk through the door.
Learn more →How it works
Set up your agency profile and import your staff list in minutes. No spreadsheets to migrate by hand.
Incidents, training, supervisions and risk assessments get logged where they happen — on the day, not reconstructed later.
Compliance scores across all four RQIA domains update live, so gaps surface the moment they appear.
Generate a 90-day evidence pack instantly, any time RQIA calls — announced or not.
RQIA inspection framework
Incidents, risk assessments, medication management and safeguarding tracking — all in one place.
Pre-employment checks, training compliance matrix and staff competency tracking.
Service user records, complaint resolution and person-centred care evidence.
Supervision cadence, rota coverage, governance oversight and manager accountability tools.
Common questions
Prepare for an unannounced RQIA inspection by maintaining live evidence across all four inspection domains year-round, not just before a visit. Claritance auto-generates a 90-day inspection pack from staff, incident, training and risk data on demand, so agencies are always audit-ready.
The four RQIA domiciliary care inspection domains are Is Care Safe, Is Care Effective, Is Care Compassionate and Is Care Well Led. Each domain requires distinct evidence — staffing, training, incidents, supervision and governance records — mapped continuously, not reconstructed at inspection time.
RQIA expects documented staff supervision at regular, evidenced intervals, typically every 6-8 weeks per care worker. Claritance logs supervision dates, outcomes and follow-up actions automatically, flagging any staff member falling outside the agency's supervision schedule before it becomes a compliance gap.
A 90-day inspection pack is a pre-assembled evidence bundle covering the last quarter of staffing, training, incident and risk data. Claritance generates this pack instantly from live dashboard data, replacing days of manual spreadsheet and paper-file preparation before an RQIA visit.
Track pre-employment checks with a structured 22-item checklist covering ID, references, Access NI, training and induction sign-off per staff member. Claritance's onboarding wizard flags incomplete items in real time, preventing staff from going on rota before checks clear.
Join domiciliary care managers across Northern Ireland who use Claritance to stay ahead of RQIA.
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